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Enjoy free shipping on domestic orders over $200 and international orders over $500!

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Shipping and Returns

Your shopping experience and satisfaction with our products upon delivery are very important to us. Each item is created and shipped to you with our utmost care. Please contact us at [email protected] if you had any issues with your order. We will do whatever possible to make sure you're completely happy with your experience shopping with us!

SHIPPING

We do our absolute best to have all listed items in stock. If the item is out of stock for some reason, we will notify you within one business day of your order via phone or email with a revised lead time on delivery. At that point you will have the option to accept the revised delivery date, cancel your order or replace out of stock items.

If an item is listed as PRE-ORDER please see below information and shipping policy. 

DOMESTIC ORDERS:

We are available to assist you in any way we can regarding your order and shipment. Please Call 718.388.4188 or email us at [email protected] for further shipping inquiries.

We do our very best to ship your orders as quickly as possible. We ship orders within 1-3 business days from our warehouse in Pinedale, Wyoming and your delivery speed is determined by shipping location. Regular ground shipping rates and expedited shipping rates are provided at checkout.

Coral & Tusk is not responsible for any delays once the package has been shipped and tracking updates have been generated, or for any delivery errors, and lost or stolen packages once the package has been delivered. Unfortunately, stolen packages are becoming more frequent with more people shopping online, so please make sure you have a secure location to ship to and will be there to receive your package, or opt to ship to a more secure location. We recommend signing up for free text alerts from FedEx or USPS to track your package in real time! FedEx also offers a free service called FedEx Delivery Manager that allows you to reroute or hold packages at secure locations local to you. If the FedEx notification says "Delivered" and you have not received it, please check with your neighbors first as packages sometimes wind up nearby. If the package is stolen, you will need to reach out to local authorities in order to claim your loss with your credit card company.

We are available to assist you in any way we can regarding your order and shipment. Please Call 718.388.4188 or email us at [email protected] for further shipping inquiries.

INTERNATIONAL ORDERS:

We do our very best to ship your orders as quickly as possible. We ship orders within 1-3 business days from our warehouse in Pinedale, Wyoming and your delivery speed is determined by shipping location. The recipient is responsible for all incurred taxes and customs duties. International deliveries are subject to local import duties and taxes which the receiver will be required to pay upon receipt. Coral & Tusk is not responsible for customs issues or delays. We are not responsible for any delivery errors, delays or lost or stolen packages once the package has been shipped and tracking updates have been generated. We are available to assist you in any way we can regarding your order and shipment. Please call 718.388.4188 or email us at [email protected] for further international shipping inquiries.

PRE-ORDER ITEMS:

Pre-order Product Shipping Policy

If you have placed an order for a pre-order item, this item will ship according to the delivery date listed on the product page. 

Shipping Policy for Orders Containing Pre-order items and In stock items

Domestic Orders

If you placed an order containing both pre-ordered items and in stock items, we will hold your order to ship until the pre-ordered items are in stock. Please note this ship date on the product’s page and beside the item at checkout. 

International Orders

If you placed an order containing both pre-ordered items and in stock items, we will hold your order to ship until the pre-ordered items are in stock. Please note the date of delivery on the product page and noted beside the item at checkout. Your order will arrive complete, in one shipment around that date.

RETURNS

To proceed with a return:

Coral & Tusk
Attn: Returns
229 S Cole Ave.
Pinedale, WY 82941
718-388-4188

  • Please ship USPS returns to:
  • Coral & Tusk
    Attn: Returns
    PO Box #8
    Pinedale, WY 82941
    718-388-4188

    ENG